Bolts Close, Wells-next-the-Sea, Norfolk, NR23 1JPTel: 01328 710741
We still have a few vaccines left - if you are in an at risk group or over 65 years and would like one please make an appointment.
Shingles - if you are aged 70 or 78 you are eligible for a shingles vaccine. If you are aged 71 to 73 or 79 on 1st September and have not previously had a shingles vaccine you are entitled to one. Please make an appointment.
Every patient registered at the surgery has an allocated GP which is Dr McAnsh. He is responsible for your overall care but you can see whichever GP you prefer.
If you are over 65 years and would like a pneumococcal vaccine please contact the surgery.
All patients over 75 who do not already attend the surgery for an annual review are welcome to book a health check with the health care assistant.
If you have a disability such as deafness, blindness, partially signed, learning problems and feel you may need help accessing or understanding your health issues please let us know so that we can offer help.
You can book an early morning appointment on Tuesdays from 7.30am. Appointments are available with a doctor, nurse or health care assistant.
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it. We have had 311 patients miss appointments in the last 6 months!
The number of patients missing appointments continues to be a problem – in the past six months 414 patients failed to attend their appointments wasting a staggering 85 hours of NHS time. This adds to patient waiting times and causes a serious drain on the practice’s resources. If you cannot keep an appointment please cancel it so that another person can be seen – this is only common courtesy and would help reduce waiting times.
Our clinical system is able to send you an automated text reminder of your appointment which we hope will cut down on missed appointments; please help us by giving us your mobile number.
You can now access your summary care record, detailed coded record, order repeat prescriptions or book an appointment with a doctor on line - please call in at the surgery to register for this service with some form of identification. You will be given a user name and password and instructions. Once registered you can also access the system via the buttons on this website. You will be able to request access to all data entered into your medical record after 31/3/2017.
We use GP2GP transfer which enables patients' electronic health records to be transferred directly and securely between GP practices. It improves patient care as GPs will usually have quicker access to your records when you register as a new patient.
We provide daily updates to the SCR (Summary Care Record) so that your medical records are kept up to date.
If you live out of town and are housebound you can telephone your repeat prescription order between 12 and 6pm - please have the names of your medication to hand when you phone.
In addition to everything you need to know about the health centre on this website you will also find a wealth of health-related information in the menu below.
We have set up a 'Patient Participation Group' - please see the 'Patient Group' link below for further information or call in at the Surgery if you are interested in joining.
The Family and Friends results for February 2018 received 2 responses - all rating us as 'Extremely Likely' to recommend us to friends and family.
Our patient survey results are available for the last four years, click on the link below.
Our Practice is Research Active, please read the statement under Practice Polices further further information
For our Privacy Statement please click on the link below
Patients on long-term medication can order repeat prescriptions in a number of ways:
If you are registered with the practice and live more than one mile from the nearest pharmacy you will be able to obtain any prescribed medication from the surgery. The dispensary is open Monday - Friday from 08:00 - 18:00.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your medication.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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