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Flu Vaccine

We still have a few vaccines left - if you are in an at risk group or over 65 years and would like one please make an appointment.

Shingles - if you are aged 70 or 78 you are eligible for a shingles vaccine.  If you are aged 71 to 73 or 79 on 1st September and have not previously had a shingles vaccine you are entitled to one.  Please make an appointment.

Every patient registered at the surgery has an allocated GP which is Dr McAnsh.  He is responsible for your overall care but you can see whichever GP you prefer.

If you are over 65 years and would like a pneumococcal vaccine please contact the surgery. 

All patients over 75 who do not already attend the surgery for an annual review are welcome to book a health check with the health care assistant.

If you have a disability such as deafness, blindness, partially signed, learning problems and feel you may need help accessing or understanding your health issues please let us know so that we can offer help.

You can book an early morning appointment on Tuesdays from 7.30am.  Appointments are available with a doctor, nurse or health care assistant.


If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.  We have had 311 patients miss appointments in the last 6 months!

If you haven’t yet signed up for GP Online Services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.

The number of patients missing appointments continues to be a problem – in the past six months 414 patients failed to attend their appointments wasting a staggering 85 hours of  NHS time. This adds to patient waiting times and causes a serious drain on the practice’s resources.  If you cannot keep an appointment please cancel it so that another person can be seen – this is only common courtesy and would help reduce waiting times.

Our clinical system is able to send you an automated text reminder of your appointment which we hope will cut down on missed appointments; please help us by giving us your mobile number.

You can now access your summary care record, detailed coded record, order repeat prescriptions or book an appointment with a doctor on line - please call in at the surgery to register for this service with some form of identification.  You will be given a user name and password and instructions.  Once registered you can also access the system via the buttons on this website. You will be able to request access to all data entered into your medical record after 31/3/2017.

We use GP2GP transfer which enables patients' electronic health records to be transferred directly and securely between GP practices. It improves patient care as GPs will usually have quicker access to your records when you register as a new patient.

We provide daily updates to the SCR (Summary Care Record) so that your medical records are kept up to date.

If you live out of town and are housebound you can telephone your repeat prescription order between 12 and 6pm - please have the names of your medication to hand when you phone.

In addition to everything you need to know about the health centre on this website you will also find a wealth of health-related information in the menu below.

We have set up a  'Patient Participation Group'   - please see the 'Patient Group' link below for further information or call in at the Surgery if you are interested in joining.

The Family and Friends results for February 2018 received 2 responses - all rating us as 'Extremely Likely' to recommend us to friends and family.

Our patient survey results are available for the last four years, click on the link below.

Our Practice is Research Active, please read the statement under Practice Polices further further information

For our Privacy Statement please click on the link below


Useful Telephone Numbers

 Useful Contact Numbers

Age ConcernInformation, Advice & Support01603 496333
01603 496324
Benefit Enquiry LineInformation on all benefits0800 882200
Carers Council for Norfolk01553 769776
Carers Direct0808 802 0202
Care LinePersonal alarm network01553 760671
Citizens Advice BureauFree advice on all issues01328 856040
Community Car SchemeLow cost local transport01485 525511
Community Transport08458 500774
Community NurseSingle point of contact (8am-7pm, 7 days per week)01263 714951
Crossroads Care in Norfolk01362 691708 or 0808 808 9876
GP SurgeryAppointments
01328 710741
Help the AgedAdvisory service line020 7278 1114
Home from Hospital (British Red Cross)Support and practical help after hospital01553 613613
ext. 2721
Local Pharmacy

Jaggers, Wells


01328 710329

01328 850301

Mental Health Advocacy ServiceFree independent confidential support and information01553 816269
Norfolk Carers helpline (Crossroads)Support for Carers0808 8089876
Norfolk Deaf Association 01603 404440
Norfolk First Response Service0344 800 8020
Open DoorConfidential information (daytime)
Service for young people (4-6pm)
01553 773565
01553 777766
OutlookDepression support0161 9268480
PALSPatients advice and liaison service0800 5874132
The Pension ServiceAdvice on Pensions & Allowance0845 6060265
QuitlineHow to stop smoking0800002200
RelateRelationship support01553 773813
Senior LineFree national advice line0808 8006565
Social Services General Enquires

01328 863241

01603 614022 (weekends)

Social Services ReferralsSelf referrals accepted0844 8008014
Swift Services (select Social Services Option)0344 800 8020


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