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Noticeboard

Flu Clinics

There will be 3 walk-in flu clinics on:

Thursday 5th October 8-12am

Thursday 12th October 8-12am

Wednesday 18th October 1-5pm

NO APPOINTMENT REQUIRED

You are eligible if you are/have:

Aged 65 or over

Or have diabetes/cancer/stroke/heart disease/asthma/chronic respiratory disease/chronic kidney or liver disease/spleen removal/weakened immune system/transplant patient/Parkinson’s disease/pregnant/morbidly obese/carer

Children aged 2 and 3 at 31st August are eligible for a nasal flu vaccine but need to make an appointment with Lisa or Cammille

Shingles - if you are aged 70 or 78 you are eligible for a shingles vaccine.  If you are aged 71 to 73 or 79 on 1st September and have not previously had a shingles vaccine you are entitled to one.  Please make an appointment.

Every patient registered at the surgery has an allocated GP which is Dr McAnsh.  He is responsible for your overall care but you can see whichever GP you prefer.

If you are over 65 years and would like a pneumococcal vaccine please contact the surgery. 

All patients over 75 who do not already attend the surgery for an annual review are welcome to book a health check with the health care assistant.

If you have a disability such as deafness, blindness, partially signed, learning problems and feel you may need help accessing or understanding your health issues please let us know so that we can offer help.

You can book an early morning appointment on Thursdays from 7.30am.  Appointments are available with a doctor, nurse or health care assistant.

 
If you haven’t yet signed up for GP Online Services simply call into the practice with two forms of photo ID and proof of address. We can sign you up there and then. GP Online Services makes it easy to book appointments online, request repeat prescriptions and view some of your medical records. Find out more about this on www.nhs.uk/GPonlineservices
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.

The number of patients missing appointments continues to be a problem – in the past six months 414 patients failed to attend their appointments wasting a staggering 85 hours of  NHS time. This adds to patient waiting times and causes a serious drain on the practice’s resources.  If you cannot keep an appointment please cancel it so that another person can be seen – this is only common courtesy and would help reduce waiting times.

Our clinical system is able to send you an automated text reminder of your appointment which we hope will cut down on missed appointments; please help us by giving us your mobile number.

You can now access your summary care record, detailed coded record, order repeat prescriptions or book an appointment with a doctor on line - please call in at the surgery to register for this service with some form of identification.  You will be given a user name and password and instructions.  Once registered you can also access the system via the buttons on this website. You will be able to request access to all data entered into your medical record after 31/3/2017.

We use GP2GP transfer which enables patients' electronic health records to be transferred directly and securely between GP practices. It improves patient care as GPs will usually have quicker access to your records when you register as a new patient.

We provide daily updates to the SCR (Summary Care Record) so that your medical records are kept up to date.

If you live out of town and are housebound you can telephone your repeat prescription order between 12 and 6pm - please have the names of your medication to hand when you phone.

In addition to everything you need to know about the health centre on this website you will also find a wealth of health-related information in the menu below.

We have set up a  'Patient Participation Group'   - please see the 'Patient Group' link below for further information or call in at the Surgery if you are interested in joining.

The Family and Friends results for July 2017 received 3 responses - all rating us as 'Extremely Likely' to recommend us to friends and family.

Our patient survey results are available for the last four years, click on the link below.

 

 

PPG

Our Patient Participation Group is known as Wells Health Centre Patient Participation GRoup (WHCPPG).  It is open to all patients and staff of the practice.

Bob Brownjohn is the current Chairman and can be contacted on 01328 710542 or email brownjohnB@aol.com The objectives of the group are to promote the benefit of the patients of the practice without distinction of gender, race, colour or political, religious or other opinions by encouraging development and quality of health promotion and health care services.

This aim will be achieved by liaising with the doctors and staff, other community health workers, Health Authorities and other persons/organisations concerned with health care.

Members of the Group will act as a communication channel between the practice team and the community in order to help patients use the facilities to the best advantage and for the practice to consider for implementation policies influenced by representative patient views, not personal views.

NOTE: Areas not covered by the WHCPPG are: Finances, staff employment and disciplinary, management procedures, complaints from patients (which should be directed to the practice via the Complaints Procedure).

A full report on the setting up of our PPG is available on this website.

The Group undertakes patient surveys to determine the views of patients.  Results are published on this website.

 
The full reports on our Patient Participation Group are available here, please click on the links below.
 
This report includes details of the PPG members, the initial setting up process, survey implementation, etc.
 

 

PPG Constitution link:
 

 

PPG Report for 2014-15 (including action points) link:
 
 
Results of the surveys undertaken by the PPG are included in the link on the righ 'Patient Survey 2013 & 14'


 
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